Claims Administrator
Job Description
This position requires the skills of a dynamic individual who has experience in Short Term Insurance, specifically Motor and Non-Motor claims
Responsibilities
- All claim interactions directly with the client and third parties.
- Responsible for determining merits, quantum, and item identification
- Responsible for communicating with the client and third parties from beginning to end.
- Receive claims notification, send, and obtain any relevant forms or documents as may be required.
- Effectively manage all relevant claims tasks and claims handling process to achieve timely settlement and minimize leakage.
- Identify, investigates, and resolve any issues relating to claims in line with African dawn Risk Solutions policies and procedures such as service level agreements, standard operating procedures.
- Capture payments
System Administration
- Claims registration.
- Document upload.
- Capture accurate estimates and amend accordingly.
- Update claim status.
- Load payments accurately.
- Capture accurate claim notes.
Skills & Qualifications:
- Matric / Grade 12.
- FAIS appropriate qualification/certificate will be highly advantageous.
- RE 5 Minimum 3-5 years claims experience.(Motor and Non-Motor)
- Experience in public liability and asset claims will be highly advantageous.
- Computer literate (MS Office Package)
- Excellent communication skills (verbal and written)
- Product knowledge in short-term insurance.
- Knowledge of the Cardinal C360 system will be highly advantageous.
