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Broker/ Underwriter Short Term Insurance

  • Job Description:
  • Sales
  • Client services
  • Underwriting

Qualifications & Skills:

  • RE5 Certificate
  • FAIS Compliant
  • B Degree in finance subjects
  • Good Communication Skills
  • Exceptional customer service
  • Minimum 3 years’ experience in Personal & Commercial Short-Term Insurance

 Remuneration:

Market Related / Negotiable

Claims Administrator

African Dawn Claims Department has a position available for a claims administrator who will be based in Midrand.

Job Description:

This position requires the skills of a dynamic individual who has experience in Short Term Insurance, specifically Motor and Non-Motor claims.

The claims administrator is responsible for:

  • All claim interactions directly with the client and third parties.
  • Responsible for determining merits, quantum, and item identification.
  • Responsible for communicating with the client and third parties from beginning to end.
  • Receive claims notification, send, and obtain any relevant forms or documents as may be required.
  • Effectively manage all relevant claims tasks and claims handling process to achieve timely settlement and minimize leakage.
  • Identify, investigates, and resolve any issues relating to claims in line with African dawn Risk Solutions policies and procedures such as service level agreements, standard operating procedures.
  • Capture payments.

System Administration:

  • Claims registration.
  • Document upload.
  • Capture accurate estimates and amend accordingly.
  • Update claim status.
  • Load payments accurately.
  • Capture accurate claim notes.

Minimum Qualifications, Experience and Skills:

  • Matric / Grade 12.
  • FAIS appropriate qualification/certificate will be highly advantageous.
  • RE 5 Minimum 3-5 years claims experience.(Motor and Non-Motor)
  • Experience in public liability and asset claims will be highly advantageous.
  • Computer literate (MS Office Package)
  • Excellent communication skills (verbal and written)
  • Product knowledge in short-term insurance.
  • Knowledge of the Cardinal C360 system will be highly advantageous.

The successful candidate for this role will have the following personal attributes:

  • Client Service Orientation
  • Analytical Thinking
  • Informational Seeking
  • Directiveness
  • Flexibility
  • Knowledgeable
  • Professionalism
  • Ability to work under pressure
  • Ability to work with a team